This Privacy Notice for OWAYTO, LLC (doing business as SmartFlow Automation) ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share your personal information when you use our services, including when you visit our website at https://www.thesmartflowautomationco.com or engage with us in other related ways.
Questions or concerns? Please contact us at hello@thesmartflowautomationco.com.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us.
Do we process sensitive personal information? No. We do not process sensitive personal information.
Do we collect information from third parties? No.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
How do we keep your information safe? We have appropriate organizational and technical processes in place to protect your personal information.
We collect personal information that you voluntarily provide to us, including: names, phone numbers, email addresses, mailing addresses, billing addresses, job titles, contact preferences, business name, business URL, and business description and workflow information.
Payment Data. Payment data is handled and stored by ThriveCart and Stripe. You may find their privacy notices at https://legal.thrivecart.com/platform/privacy/ and https://stripe.com/privacy.
We automatically collect certain information when you visit our Services, including log and usage data, device data, and location data. We also use cookies and similar tracking technologies. Like many businesses, we collect information through cookies. You can find out more in our Cookie Policy.
We process your personal information to: deliver and facilitate services; respond to inquiries; send administrative information; fulfill and manage your orders; request feedback; send marketing and promotional communications; deliver targeted advertising; protect our Services; and identify usage trends.
We only process your personal information when we have a valid legal reason to do so under applicable law, including consent, performance of a contract, legitimate interests, and legal obligations.
We may share information with vendors and service providers including: Facebook Pixel, Anthropic, Perplexity, Google Cloud Platform, Google, Zapier, Termly.io, Stripe, ThriveCart, Facebook Custom Audiences, Facebook advertising, Google Analytics, MailerLite, Tally, Notion, Calendly, Gamma, and Squarespace.
Yes. See our Cookie Policy for details.
We use AI-powered tools — including Claude (Anthropic) and Perplexity — to assist in creating personalized workflow diagnostic deliverables. Client-provided business information may be processed through these platforms as part of service delivery. AI is used to support analysis and content generation only. All deliverables are reviewed by a human team member before delivery.
Our servers are located in the United States. If you access our Services from outside the US, your information may be transferred to and processed in the United States.
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, improve user experience, and comply with legal obligations. Users may request deletion of their data at any time.
We have implemented appropriate technical and organizational security measures. However, no electronic transmission over the internet can be guaranteed to be 100% secure.
No. We do not knowingly collect data from or market to children under 18 years of age. Contact us at hello@thesmartflowautomationco.com if you believe we have collected information from a minor.
Depending on your location, you may have rights including: right to know, right to access, right to correct, right to delete, right to obtain a copy, and right to opt out of targeted advertising. To exercise these rights, submit a data subject access request or email us at hello@thesmartflowautomationco.com.
Use of Artificial Intelligence: We use Claude (Anthropic) and Perplexity internally to support personalized diagnostic deliverables. All deliverables are reviewed by a human before delivery. AI is not used for automated decision-making that produces legal effects.
User-Generated Content & Media: Client-submitted business information is used solely to deliver requested services. With explicit consent, we may use anonymized or attributed client outcomes for marketing or educational purposes.
Retention of Media Files: Recordings (Zoom, Loom, etc.) are retained only as long as needed. Clients may request deletion at any time by emailing hello@thesmartflowautomationco.com.
Business Information & Confidentiality: All client-submitted business information is treated as confidential and is never sold or shared with third parties for commercial purposes.
Yes. We will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated date at the top of this notice.
OWAYTO, LLC · Data Protection Officer
1375 Maple Tree Place #1122
Williston, VT 05495 · United States
hello@thesmartflowautomationco.com
Submit a data subject access request or email us directly.